What Happens to Your Data When You Die?

Posted on: April 30, 2019

This week’s topic is rather morbid but it’s something that all of us should consider, in addition to having written wills, estate planning, and life insurance. We recently had a few customers asking us for help with devices belonging to their incapacitated and deceased relatives.

Digital photo frame with picture of a deceased relative

Death is a morbid topic that most of us try to avoid. Making a will and saying we prefer a particular type of funeral is usually the extent of our advance planning. Yet, you may want to also think about what’s going to happen to your data.

Consider your digital footprint. You have photos, files, and emails on your computer and your phone. You’re also documenting your life on social media, and sharing on more than one channel.

Your wearable technology (say an Apple Watch or a Fitbit) may be recording information too. If you have a virtual assistant in your home, it’s recording your search history and saving that data on the cloud.

Many of us never think “what will happen to my data after I die?” Do you want it deleted? Do you want your family to take care of it? Are there digital assets you want to share? Perhaps there is tangible value attached to some of your digital assets. At the very least, some photos and videos that may have sentimental value for those who survive you. So, let’s explore what you can do to protect your digital legacy.

Personal Files on Computer or Phone

Your devices and accounts are password protected. While necessary, this makes it more difficult for your survivors. Windows and Apple MacOS passwords can be reset quite easily. Phones are usually more complicated, though as most of the data stored on them is encrypted.

But, it’s easier to have a copy of your passwords in a secure place for someone to access in the event of your death. Another option is to use a password manager. You can designate someone as your backup contact. They will be able to gain access to your passwords should you die.

Recently, we signed up for LastPass family plan. It gives us the ability to share essential passwords (like utility providers and banks) with each other. One of the critical features is emergency access. If one of us dies or is unable to respond to emails for any reason, the other can request access to all digital content after a certain amount of time passes.

Digital Media Collections

Often, when you click the “Buy” button, you’re not really purchasing that movie or music forever. Your contract with iTunes, for instance, was only for your lifetime. Your rights expire at your death.

Cloud Accounts

Consider the personal and private data you have in the cloud, such as Google or Microsoft’s Outlook. This might include calendars, emails, GPS, documents and financial information.

Google’s Inactive Account Manager lets you make plans for your account. You decide:

  • When Google should consider your account inactive
  • What it should do with your data afterwards
  • Whether to share account access with someone (providing email and phone number)
  • When or if your account should be deleted.

Microsoft won’t provide your passwords after death. However, via their Next of Kin process, someone could be sent a DVD of the data in your outlook.com account.

Other cloud providers ask for proof of death and of legal right to access. In Dropbox’s case, for instance, your survivors will need a court order. Even with all this, there’s no guarantee your personal data is completely removed from the cloud. It may exist in other datasets in system backups.

Social Media Accounts

Social media companies do not provide login credentials. Many require proof of identity and a death certificate to deactivate the account. Facebook and Instagram will “memorialise” your accounts. The public can’t see, but Friends or Followers can still view it and post memories. You can assign a legacy contact to look after the account or have it deleted.

You don’t want someone using your social account to send out spam or inappropriate photos. For instance, a “sexy spambot” took over a New York Times media columnist’s Twitter after his 2015 death.

Plan ahead to protect your privacy and provide access where necessary. Think of the pain and heartache you can save your survivors by managing your digital legacy now.

Like what you read?

Our weekly newsletters have easy-to-read information for our clients. No geek speak! We explain things in a simple to understand way so you can make better decisions when it comes to technology!

We truly appreciate your business, and hope that this will be an interesting and valuable resource for you. Feel free to forward and share these tips with your friends and family. And don’t worry, we hate spam too! You can unsubscribe at anytime.

Join Our Newsletter