Service Plans

Want to sleep better at night, knowing that your computer and data is safely protected? Then you should sign up for our service plans! You will get enterprise-grade antivirus, monitoring, cloud backups, an annual tune-up, email support, and more!

Think of it as a comprehensive insurance policy for your computer. Even if something bad happens, you can have a piece of mind knowing that you are in good hands.

Happy computer user
Many computer issues can be prevented with proper protection and backup solution in place
Our support tool provides a basic system monitoring and alerts us if a critical issue such as failing hard drive is detected
Rather that wait until computer becomes inoperable, small issues can be fixed quicker, preventing escalation into big problems!
You can easily send us an email, open a support ticket, or pefrorm a free basic diagnostics yourself
We don’t have any contracts. Set up fee for is equal to one-month cost. Service plans are invoiced every quarter, or you can pay one year in advance, and we will waive the setup fee!

Monthly Cost

$ 20 – 60

 An ounce of prevention is worth a pound of cure! All for the price of a few cups of coffee per month… but much more valuable!

Service plans table description

What Exactly Are You Getting?

Priority service - get response and resolution faster

Priority Service

As you become our client, we will prioritise your service requests and be able to respond to any issues you have quicker. We will also be able to connect to your computer remotely (with your permission, of course!) to fix problems quickly and at your convenience. 

You can easily contact us by right-clicking our tool in the taskbar (where the clock and other icons are). It will send us an email, and we will try to help you as soon as we can!

Labour Discounts

If you need our help on-site, remotely, or want to bring your computer to us, we will give you labour discounts as per your service plan. Not only will you less likely have issues, but we will fix whatever comes up and it’s going to cost you less!

Labour discounts
Computer issues monitoring. Prevent them before they turn into problems!

System Monitoring

Computer health monitoring lets us know if there are any potential issues on your computer before they become a problem! Things like operating system out of date, hard drive issues, Blue Screens of Death (BSOD), firewall disabled, and so on. These issues, if not taken care of promptly, can quickly escalate into more serious problems

Free Email Support

Have a quick question about your device or programs you use? You can email us and get a straight answer! We might be able to give you tips or point you in the right direction on how to solve your issues

Free email support
Emsisoft Anti-Malware - enterprise grade antivirus
Emsisoft Anti-Malware Main Window

Enterprise Grade Antivirus

We will install and configure your antivirus. It will defend against viruses, popups, ransomware, malware, potentially unwanted programs, and more! We recommend Emsisoft Enterprise Security for Windows computers, and Malwarebytes Anti-Malware for Apple Macs and Chromebooks

You don’t need to worry about your antivirus expiring or nagging you to buy unnecessary add-ons. We will receive your virus scan reports and keep an eye on them if something needs attention.

You will probably never have to bring your computer to us for virus removal, but that’s OK – we have your best interests in mind! In case something does slip through, bring your computer to us, and we will clean your system at no extra cost!

Ads Blocker

Don’t you hate the ads when browsing the web? They are everywhere – your favourite news sites, Facebook, YouTube videos, etc. Yeah, it’s good to sponsor content creators with relevant ads, but sometimes it’s a bit too much!

Blocking ads makes your surfing faster and safer. Your computer doesn’t have to wait for dozens of animated pictures to load and you will be less likely to accidentally click on a malicious ad

UBlock Origin - block annoying ads!
Cloud backups - easiest way to store your data off-site

Automatic Cloud Backups

Keep your most important data protected! Your backups will happen automatically on a schedule you want. You no longer have to worry about plugging in your hard drives, losing those little USB sticks, or simply forgetting to run backups at all!

Your files are stored in the cloud and protected with a password and optional encryption. We monitor the backups and if something doesn’t work, we can fix it remotely

Monthly Cleaning

Computers accumulate a lot of junk over time – temporary files, logs, cookies, old updates, cached content, and system restore points. When your drive is almost full, your computer won’t perform as well as it should. Doing a regular cleaning gives it extra perfromance boost.

It’s important not to over-do it though. Computers cache content and store these temporary files to load programs and websites quicker.

Cleaning temporary and junk files
Remote support - get help quick over the Internet

Included Remote Support

Need help with something? Your plan includes a 15-minute remote or in-shop session per month – to help you with any software issues or teach you something new! Unused time accumulates up to one hour – potentially saving you up to $150 for a service call!

Note: free remote support doesn’t cover repairs or major changes to your computer.

Free Annual Tune-Up

Bring your computer to us, and we will give it a free tune-up once a year. We will check if there are any issues, remove unnecessary programs and junk, optimise the computer performance, and make sure it’s running in top shape!

We will also blow the dust and junk out, making the computer run cool and quiet. It’s the best way to make sure your computer lasts longer and stays trouble-free

Computer tune-up-and-cleaning

Have Several Computers?

No worries, we can cover them all and give you a good discount.

Two computers – 10% off.

Three or more – 15% off.