Before you bring the computer to us, we ask you to run this diagnostic tool. It takes less than a minute and doesn't cost anything! After you run, you will see a report on what could be potentially wrong with your computer. It is by no means a comprehensive check but it allows to quickly pinpoint the most common system issues, such as...
- Computer make and model
- Operating System install date
- Updates installation status
- Hard drive free space
- Antivirus and firewall expired or not up to date
- Driver and other software updates
- Suspicious files
Most importantly, it sends us all this information, so we can know what your possible issues are even before you bring your computer to us!