Imagine the horror when your computer suddenly doesn’t work and you realize all your precious family pictures, documents, curated movie and music collections – all gone! Unfortunately, data loss happens and it’s not a question of if, but when. Unless you make regular backups of your data (you should!), chances are, at some stage, you might lose all of your data due to a computer crash, virus attack, or a natural disaster…
The best way to protect your data is by backing it up regularly! You can do it yourself (just need a portable hard drive and discipline to do it regularly!) or we can set up cloud backups for you so it happens automatically.
However, sometimes it’s too late! Perhaps the drive is physically damaged from being dropped, exposed to a liquid spill or even smoke damage from a fire. Maybe you accidentally deleted an important file, or in extreme cases completely reformatted your hard drive before backing up. It’s entirely possible that the darn thing just stopped working due to some corrupt files or even a virus. A typical sign of failure is when your computer freezes, slows down to a crawl, stops loading the operating system or just shows a blank screen while being on. If you are using an external hard drive, it may lock up your computer or say something like “You need to format the disk before you can use it” – please don’t!
Fortunately, it’s not all doom and gloom. Even if your hard drive, USB stick, or SD card suddenly stop working, there is still a chance of saving most of your data but you have very limited time! There are many tools on the Internet (some even free!) that claim they can recover your data and while they can usually help with simple cases (like the file you just deleted from the Recycle Bin or formatted USB stick), they can do more damage to your data, complicating and reducing chances of a successful recovery.
If you act quickly, the chances of recovering data from these types of damage are actually pretty good. It is a simple matter of connecting the drive to some specialized equipment, cloning your data to another drive (the more the original drive is used, the further it degrades!) and then using specialized software to recover files. In most cases like this the data is 95% to 99% recoverable. Unfortunately, there is never a 100% guarantee of being able to recover all of your files!
We recover data from hard drives, solid state drives, USB drives, SD cards, RAID arrays, and just about anything else that has data. We do all recoveries right here in Nelson. If the damage to your device is extensive, we can refer you to a specialized data recovery company that has a clean room and very specialized equipment. We suggest contacting a professional data recovery lab right away if your hard drive is clicking, makes screeching noises, doesn’t spin at all or when you absolutely can’t afford to lose any data!
Estimated costs to recover data:
– backup data from a functioning computer to a hard drive or USB stick – $150
– recover data from a USB stick or SD card – $150
– recover data from a computer than cannot boot to Windows but hard drive is in good shape – $200
– recover data from a hard drive that has bad blocks or shows Caution/Fail during diagnostics – $350
– recover data from a RAID array (several hard drives working together) – from $500
We can provide an evaluation for $75 and if can recover your data, the diagnostic fee will be deducted from your final bill.