We will do a visual inspection of your computer, check hard drive health and free space, CPU temperature, Windows Update logs, driver updates, status of your firewall, antivirus, and other security-related settings, and do an inventory of currently installed software. You will get a complete advice on what repairs your computer needs.
In some cases, repairs are impossible or may not be worth it, especially if you have a very old computer or many parts have worn out. We will then recommend purchasing another computer and do our best to help you with the transition. You can buy refurbished or new computers from us and we will help you with data backup or transfer!
The diagnostic fee is non-refundable and covers our time and expertise to help you figure out what's wrong with the computer. If you choose to fix the computer, we will deduct it from your final bill!
Give us a call at 03 544 1995